Filter ByClose Filters
Roles
Solutions
District Sizes
Topics

Resource Library

All Items
34 results
Success Story
Redefining HR Service: How Fresno USD Provides 24/7 Support for Employees
Fresno Unified School District modernized its HR operations with Let’s Talk and its Fresno Joe chatbot, improving efficiency, accountability, and 2...
Success Story
How Leander ISD Reduced Overcrowded Buses and Improved Transportation Registration
Discover how Leander ISD used Let’s Talk to improve ridership data, process thousands of registrations on time, reduce overcrowding, and cut call c...
K12-School-Transport-Infographic-Thumbnail
Guide
Shifting Gears from Manual to Automated Customer Service in K12 School Transport
Resolving transportation inquiries like “Where’s the bus?” isn’t as simple as it seems, especially when your team has to deal with tons of them.
back to school IT readiness checklist for school district leaders from K12 insight, image shows checklist pages and three green checked boxes
Guide
Back to School IT Readiness Checklist for K-12 Districts
Ensure a smooth start to the school year with this comprehensive IT readiness checklist built specifically for K-12 districts.
Success Story
How Kyrene Uses AI to Modernize K-12 Customer Service
Kyrene School District launched an AI chatbot to improve 24/7 support, reduce emails, and give families faster, easier access to answers.
Success Story
Building a Unified Service Experience at Ithaca City School District
Discover how Ithaca unified IT, HR, and enrollment services with Let’s Talk—boosting efficiency, breaking down silos, and creating a student-center...
Teacher discussion with parent and child in school setting - K12 Insight's proven framework empowering school districts to deliver exceptional customer service to students, families, and the community.
Guide
Customer Service Framework
A proven framework empowering school districts to deliver exceptional service to students, parents, and the community.
infographic download 10 ways to build a culture of customer service
Guide
10 Ways to Build a Culture of Superior Customer Service in Schools
Download the customer service strategy trusted by hundreds of districts.
Success Story
How the School District of Philadelphia Transformed Customer Service with Let’s Talk
Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy​.
Success Story
How Robbinsdale Area Schools Harnesses AI in Their Customer Service Strategy
Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on Let’s Talk to support their customer service goals.
Filter ByClose Filters
Roles
Solutions
District Sizes
Topics
Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
Browse success stories