Resource Library
7 results Clear Filters
Guide
Spring 2024 National Report on Customer Service in Schools
K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...
Success Story
Dr. Rochel Daniels on the Power of Districtwide Customer Service
Find out why Dr. Rochel Daniels and her team at North Kansas City Schools rely on Let’s Talk to support their customer service goals and track metr...
Success Story
Dr. TJ McCray on Why Customer Service Matters
Find out how Dr. TJ McCray and his team at Madison Metropolitan School District use Let’s Talk to unify communications districtwide and hit their c...
Webinar Replay
OnDemand Webinar | Measure What Matters: Data-Driven Approach for Monitoring School Climate
In this webinar, K12 Insight's Managed Research team connects the dots between delivering an intentional customer service strategy and how it relat...
Guide
Benchmarking School Quality: Highlights from 2021-2022
K12 Insight’s 2021-2022 Benchmark Report on School Quality offers valuable insights about the perceptions of parents, staff, and students when it c...
Webinar Replay 27:45
Connect, Amplify, and Engage: Get the Most Out of Surveys This School Year
In this video, you'll hear from K-12 education research experts on how to use surveys to give your stakeholders a voice and collect actionable data...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI Webinar Replay
Preventing Mental Health and Safety Crises Webinar Replay 56:53
The Future of School CommunicationsWebinar Replay
Providing Superior Customer Service During Enrollment Webinar Replay 45:12
Elevating Internal and External Communications Through Let's TalkWebinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk