Resources - K12 Insight

customer service report beyond retention

Guide

Spring 2024 National Report on Customer Service in Schools

K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...

Guide

The Comprehensive K-12 School Transportation Guidebook

Success Story

How Robbinsdale Area Schools Harnesses AI in Their Customer Service Strategy

Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on Let’s Talk to support their customer service goals.

Guide

A Comprehensive Guide to K-12 Customer Service

Guide

The Ultimate New Superintendent Entry Plan Guidebook

Success Story

How the School District of Philadelphia Transformed Customer Service with Let’s Talk

Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy.

infographic download 10 ways to build a culture of customer service

Guide

10 Ways to Build a Culture of Superior Customer Service in Schools

Teacher discussion with parent and child in school setting - K12 Insight's proven framework empowering school districts to deliver exceptional customer service to students, families, and the community.

Guide

Customer Service Framework

A proven framework empowering school districts to deliver exceptional service to students, parents, and the community.

Success Story

Building a Unified Service Experience at Ithaca City School District

Discover how Ithaca unified IT, HR, and enrollment services with Let’s Talk—boosting efficiency, breaking down silos, and creating a student-center...

Success Story

How Kyrene Uses AI to Modernize K-12 Customer Service

Kyrene School District launched an AI chatbot to improve 24/7 support, reduce emails, and give families faster, easier access to answers.

Resource Library