Resource Library
95 results
Success Story
Robbinsdale Area Schools
Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on Let’s Talk to support their customer service goals.
Guide
Spring 2024 National Report on Customer Service in Schools
K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...
Success Story
K12 Insight Experts in EDU – James Hiu
Find out why James Hiu and his team at Gresham-Barlow School District rely on Let’s Talk to support their customer service goals.
Success Story
Brent Mitchell on Meeting Parents’ Expectations
Find out why Brent Mitchell and his team at Ferguson-Florissant School District rely on Let’s Talk to meet expectations and support their customer ...
Success Story
Dr. Rochel Daniels on the Power of Districtwide Customer Service
Find out why Dr. Rochel Daniels and her team at North Kansas City Schools rely on Let’s Talk to support their customer service goals and track metr...
Success Story
Dr. TJ McCray on Why Customer Service Matters
Find out how Dr. TJ McCray and his team at Madison Metropolitan School District use Let’s Talk to unify communications districtwide and hit their c...
Guide 12 mins.
2022-2023 Employee Engagement Annual Benchmark Report
K12 Insight developed the Employee Engagement Survey to help school district leaders cultivate their most valuable resource ― their people. The fin...
Discover New Insights
Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
Webinar Replay 54:27
How School IT Leaders Can Use CX/CI Webinar Replay
Preventing Mental Health and Safety Crises Webinar Replay 56:53
The Future of School CommunicationsWebinar Replay
Providing Superior Customer Service During Enrollment Webinar Replay 45:12
Elevating Internal and External Communications Through Let's TalkWebinar Replay 41:19
Gathering Stakeholder Feedback Through Let's Talk