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Teacher discussion with parent and child in school setting - K12 Insight's proven framework empowering school districts to deliver exceptional customer service to students, families, and the community.
Guide
Customer Service Framework
A proven framework empowering school districts to deliver exceptional service to students, parents, and the community.
Success Story
The School District of Philadelphia
Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy​.
Success Story
Robbinsdale Area Schools
Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on Let’s Talk to support their customer service goals.
customer service report beyond retention
Guide
Spring 2024 National Report on Customer Service in Schools
K12 Insight’s Spring 2024 National Report on Customer Service uncovers strategies and actions K-12 administrators can take to measure and improve e...
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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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