Resolving transportation inquiries like “Where’s the bus?” isn’t as simple as it seems, especially when your team has to deal with tons of them.
Resolving transportation inquiries like “Where’s the bus?” isn’t as simple as it seems, especially when your team has to deal with tons of them.
With driver shortages, resource crunches and rising family expectations, the traditional processes of individually looking up and answering phone calls and emails can no longer suffice.
Delays and blind spots from these manual systems can often leave parents frustrated, especially when they start adding up at each stage.
That’s why many districts are using AI and automation to respond up to 80% faster, delight families and save your team multiple hours per week.
Download the infographic to uncover modernization strategies like:
- Centralizing & merging duplicate inquiries across channels.
- Automatic routing of questions by topic and keyword.
- Deflecting routine queries away from your team with an AI-powered chatbot.
- Seamless linking of student data with parent profiles.
- Dashboards to analyze queries by school, topic, and resolution time to improve planning.
If you’re interested in discussing the impact these can have for your district, you can speak to an expert at K12 Insight.