Professional Development Overview
K12 Insight’s expert-led customer service workshops give frontline staff the tools and training to instill a customer-centric culture districtwide.
Professional Development Course Guide
Developed by seasoned K-12 education professionals and experts, K12 Insight's courses give frontline staff the tools and training to instill a cust...
10 Trends Impacting School District Communications
Health and safety policies. Misinformation. Divisive politics. Budget deficits. As the education environment evolves, so will the jobs of K-12 comm...
5 Pillars of Customer Service & Support
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...