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Parent School Trust
Guide
National Report on Parent-School Trust and Engagement
K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...
Smiling father and daughter looking at laptop
Guide
Build an Engaging Social Media Strategy in Your School District
Social media has changed how people communicate — and how they expect a response online. This workbook will help you plan, create, implement, and e...
Crisis Communications
Guide
The Complete Guide for School Crisis Communications
Mental health concerns. Violence. Misinformation. These topics are difficult to navigate — but our team of experts has a guide to get you through i...
chatbot technology
Guide
The Wise of the Machines: The promise of chatbot technology
As competition increases, it’s critical for school districts to prioritize customer service to better engage families and create opportunities for ...
Your School District
Guide
How to Achieve Higher Levels of Trust, Buy-in & Engagement in Your District
School leaders know it takes time to build trust and, in turn, maintain a strong reputation. Learn five strategies for strategies for strengthening...
Diverse audience in a business seminar with a focus on a young woman deep in thought with a clipboard in her hand
Guide
School Superintendent Listening Tour Toolkit
Highly successful superintendents have one trait in common: their willingness to listen — even in the midst of challenging times. Explore our resou...
Success Story
Providing Superior Customer Service Through AI-powered Chatbot Technology
In 2021, VBCPS launched Let’s Talk to streamline district communications and Let’s Talk Assistant chatbot to provide automatic responses to FAQs. B...
Migrating Away From Email
PDF
Why School Districts Are Migrating Away From Email
School districts are taking customer service out of the inbox and into the 21st century. Learn how Let's Talk can help your school district with i...
Worst-Case Scenarios
PDF
How to Help Safeguard Against the Worst-Case Scenarios
No school district is immune from a crisis. Learn how Let's Talk can help districts identify issues early before they become a full-blown crisis.
Efficiencies with Let’s Talk
PDF
How to Save Time and Drive Efficiencies with Let’s Talk
School staffing shortages have reached critical levels, and remaining staff are asked to take on greater challenges with fewer resources and less h...
Close-up of a handshake between work colleagues with an out-of-focus woman smiling behind them in the workplace
PDF
How to Strengthen Trust Among Stakeholders
Learn how Let's Talk can help you develop trust among teachers, staff, students, families, and community members — building a foundation for strong...
misinformation
PDF
Managing Misinformation
Let's Talk helps you manage your district’s narrative by providing 24/7 access to approved messaging and answers to FAQs — plus a streamlined, unif...

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Learn how your school district can deliver superior customer experiences, streamline communications, improve engagement, and more.
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Success Stories
Read case studies and feature stories to learn how school districts across the country have partnered with K12 Insight to build trust capital, improve family and community engagement, generate public support for key initiatives, and foster a positive school environment.
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