Professional Development Course Guide
Developed by seasoned K-12 education professionals and experts, K12 Insight's courses give frontline staff the tools and training to instill a customer-centric culture in their school district. Courses can be offered in-person or virtually.
Professional Development Overview
K12 Insight’s expert-led customer service workshops give frontline staff the tools and training to instill a customer-centric culture districtwide.
Building Trust Through Listening
Most school districts do an excellent job of communicating outbound messages — but the other side, listening, is a much greater challenge. Listenin...
5 Key Components of Customer Service and Support
Customer service is more important than ever for school districts — especially as options for families expand through school choice programs, chart...