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Customer Service for K-12
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Let’s Talk
A cloud-based platform helping school districts deliver superior customer service
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Expert-led, interactive virtual and in-person customer service courses for K-12 staff
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K-12 research services led by expert education researchers
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A DIY, cloud-based survey solution built for K-12 school districts
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Superintendents
A DIY, cloud-based survey solution built for K-12 school districts
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Simplify and streamline inbound communications and prevent crises
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Minimize security risks, automate ticketing workflows, and improve service
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Case studies and feature stories about our partner school districts
Featured Resources
National Report on Customer Service in Schools
Explore the connection between school climate and customer service — and get data-driven strategies for measuring and monitoring school climate in your district.
Unlocking the Secrets NPS Tells You About Your District’s Families
Learn how your district can use Net Promoter Score (NPS) to better understand your families and how they talk about your district.
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How Let's Talk Supports School IT Leaders
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How Let's Talk Supports School IT Leaders
Let's Talk is a reliable, secure districtwide solution that helps school IT leaders provide superior customer service, maintain security, improve equitable access, and save staff time.
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Related Resources
Guide
15 Questions To Ask When You’re Auditing Your District’s SaaS Solutions
K-12 education has changed dramatically in recent years — fueling the digital transformation for school districts across the country and rendering ...
Webinar Replay
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How School IT Leaders Can Use CX/CI
The education landscape has changed and it’s likely your existing software solutions aren’t fully serving the needs of students, teachers, and fami...
Guide
Minimize Security Risks While Improving Customer Service
This white paper will will walk you through the five drivers of superior customer service in K-12 education and how these drivers impact school IT ...
