Resource Library
20 results
Success Story
The School District of Philadelphia
Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy.
Success Story
Robbinsdale Area Schools
Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on Let’s Talk to support their customer service goals.
Success Story
Shirrell Greene on Elevating Communication and Community Engagement
Learn how Cleveland Metropolitan School District uses Let's Talk to foster a culture of community engagement, accessible information, and data-driv...
Success Story
Spokane Public Schools increases accessibility and data-driven decisions
Learn how Spokane Public Schools uses Let's Talk to foster a culture of community engagement, accessible information, and data-driven decision maki...
Success Story
How one district passed a tax referendum with an 80% approval rate
Pinellas County Schools leaned on community trust earned through their focus on communications and customer service to pass a referendum with a hig...
Success Story
How Osceola School District promotes trust, transparency, and communication
Osceola School District is a model for how school districts can intentionally provide better experiences, engagement, and education through custom...
Success Story
How Rockford Public Schools strengthened trust through listening
Chief Communications Officer Earl Dotson, Jr. shares how his district planned and executed a successful listening tour.
Success Story
Three big questions that guide me as a school CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.
Success Story
Pasco County Schools
Discover how Pasco County Schools revolutionized their customer service, resulting in significant districtwide cost and time savings.
Success Story
How this district is preventing mental health crises — one alert at a time
How Critical Alerts, Proactive Communications, and Anonymous Reporting Can Help Prevent Mental Health Crises.
Success Story
Is it possible to get rid of email? This IT leader is testing it out
What he found: There's a better way to deflect tickets and manage backend communications
Success Story
How Indianapolis Public Schools championed culture change districtwide
Successful change management takes time and careful, strategic planning. Through their Rebuilding Stronger plan, IPS has proven extensive change is...