Resource Library
15 results
Success Story
How the School District of Philadelphia Transformed Customer Service with Let’s Talk
Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy.
Success Story
How Robbinsdale Area Schools Harnesses AI in Their Customer Service Strategy
Find out why Shannon Swanson and her team at Robbinsdale Area Schools rely on Let’s Talk to support their customer service goals.
Success Story
Spokane Public Schools Builds Trust and Efficiency with Let’s Talk
Learn how Spokane Public Schools uses Let's Talk to foster a culture of community engagement, accessible information, and data-driven decision maki...
Success Story
How Osceola School District Promotes Trust, Transparency, and Communication
Osceola School District is a model for how school districts can intentionally provide better experiences, engagement, and education through custom...
Success Story
How Rockford Public Schools Built Trust Through Listening
Chief Communications Officer Earl Dotson, Jr. shares how his district planned and executed a successful listening tour.
Success Story
Pasco County Schools Reduces Customer Service Costs by 41% with Let’s Talk
See how Pasco County Schools cut customer service costs by 41% with Let’s Talk, improving efficiency, transparency, and 24/7 support with AI.
Success Story
How this district is preventing mental health crises — one alert at a time
How Critical Alerts, Proactive Communications, and Anonymous Reporting Can Help Prevent Mental Health Crises.
Success Story
Is it possible to get rid of email? This IT leader is testing it out
What he found: There's a better way to deflect tickets and manage backend communications
Success Story
Corpus Christi ISD Empowers Frontline Staff Through Customer Service Training
Corpus Christi ISD builds trust and drives enrollment by training staff to deliver standout customer service districtwide.
Success Story
Fort Wayne Community Schools Strengthens Community Through AI-Powered Customer Service
Indiana is one of the most competitive education markets in the nation, creating an environment where districts are under constant pressure to sati...
Success Story
Virginia Beach City Public Schools Delivers Superior Service with AI-Powered Chatbot Technology
Virginia Beach City Public Schools uses Let’s Talk and AI chatbot to reduce email chains, speed answers, and deliver 24/7 service that builds trust.
Success Story
How Providence Public Schools Builds Trust Through Multilingual Family Engagement
With over half of Providence Public Schools’ students coming from homes where English is not the primary language, they knew supporting multilingua...