Resource Library
35 results
Success Story
How Arlington Public Schools Is Meeting High Expectations for Transportation Service
Arlington Public Schools uses Onflo and its integrated Call Center to ensure no question goes unanswered and families get the timely support they e...
Success Story
Indianapolis Public Schools (IN) Modernizes Customer Service with Onflo
IPS streamlined support across departments, managing 31K+ inquiries a year and piloting 24/7 service with a chatbot.
Success Story
Redefining HR Service: How Fresno USD Provides 24/7 Support for Employees
Fresno Unified School District modernized its HR operations with Onflo and its Fresno Joe chatbot, improving efficiency, accountability, and 24/7 e...
Success Story
How Leander ISD Reduced Overcrowded Buses and Improved Transportation Registration
Discover how Leander ISD uses Onflo to improve ridership data, process thousands of registrations on time, reduce overcrowding, and cut call center...
Guide
Shifting Gears from Manual to Automated Customer Service in K12 School Transport
Resolving transportation inquiries like “Where’s the bus?” isn’t as simple as it seems, especially when your team has to deal with tons of them.
Guide
Back to School IT Readiness Checklist for K-12 Districts
Ensure a smooth start to the school year with this comprehensive IT readiness checklist built specifically for K-12 districts.
Success Story
How Kyrene Uses AI to Modernize Their Customer Service
Kyrene School District launched an AI-powered chatbot to improve 24/7 support, reduce emails, and give families faster, easier access to answers.
Success Story
Building a Unified Service Experience at Ithaca City School District
Discover how Ithaca unified IT, HR, and enrollment services—boosting efficiency, breaking down silos, and creating a student-centered culture of re...
Guide
Customer Service Framework
A proven framework empowering school districts to deliver exceptional service to students, parents, and the community.
Guide
10 Ways to Build a Culture of Superior Customer Service in Schools
Download the customer service strategy trusted by hundreds of districts.
Success Story
How the School District of Philadelphia Transformed Customer Service with Let’s Talk
Explore how the School District of Philadelphia harnesses automated workflows, AI, and streamlined communications in their customer service strategy.
