K12 insight: 28

Six obstacles you'll face when implementing a new customer service plan (and how to overcome them)
Introducing a new customer service plan will bring immense benefits to your school district — but like any worthwhile endeavor, it will also come w...

Gary Ray shares how to prepare for the new era of public education
K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.

How seven school districts are changing the game for school customer service
Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.

How California districts can craft the perfect questions for their LCAP surveys
Building questions that garner responses from families can be challenging. We can help.

Customer service with a focus on equitable access for all
This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.

Remembering Dr. Gerald Dawkins: Celebrating a Life of Impact
On behalf of the K12 Insight family, it breaks my heart to share the news of the passing of our friend, colleague, teacher, coach and mentor, Dr. G...

Communicating About School Lockdowns: 5 Tips from 2019's Top Stories
This week we’re taking a look back at the major trends and issues of 2019 by sharing the top 5 TrustED stories of the year. Here is story #4. No m...

Facing District Competition: School Marketing as the Initial Step
It’s hard to believe the year is almost over. This week we’re taking a look back at the major trends and issues of 2019 by sharing the ...

K-12 Customer Experience Evaluation: Discovering Insights with Let’s Talk!
Of all the findings from K12 Insight’s new national State of K-12 Customer Experience Report, one thing in particular stands out to me. While a vas...

Globally competent teacher: Cultivate global teaching skills.
What comes to mind when you hear the term globally competent teacher? Your mind might conjure up a jet-setter who takes their students on trips to ...