K12 insight: 28

six-obstacles-youll-face-when-implementing-a-new-customer-service-plan-(and-how-to-overcome-them)_News_Featured-Image
Blog 3 minutes | August 21, 2023

Six obstacles you'll face when implementing a new customer service plan (and how to overcome them)

Introducing a new customer service plan will bring immense benefits to your school district — but like any worthwhile endeavor, it will also come w...

how to prepare for the new era
Blog 3 minutes | November 1, 2022

Gary Ray shares how to prepare for the new era of public education

K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.

changing the game for school customer service
Blog 3 minutes | October 31, 2022

How seven school districts are changing the game for school customer service

Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.

lcap surveys
Blog 3 minutes | October 28, 2022

How California districts can craft the perfect questions for their LCAP surveys

Building questions that garner responses from families can be challenging. We can help.

Excited young boy waiting in line after getting off the bus
Blog 3 minutes | August 5, 2021

Customer service with a focus on equitable access for all

This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.

gerald dawkins
Blog 3 minutes | July 1, 2021

Remembering Dr. Gerald Dawkins: Celebrating a Life of Impact

On behalf of the K12 Insight family, it breaks my heart to share the news of the passing of our friend, colleague, teacher, coach and mentor, Dr. G...

school lockdowns
Blog 3 minutes | December 17, 2019

Communicating About School Lockdowns: 5 Tips from 2019's Top Stories

This week we’re taking a look back at the major trends and issues of 2019 by sharing the top 5 TrustED stories of the year. Here is story #4.  No m...

school marketing
Blog 3 minutes | December 16, 2019

Facing District Competition: School Marketing as the Initial Step

It’s hard to believe the year is almost over. This week we’re taking a look back at the major trends and issues of 2019 by sharing the ...

experience stack up
Blog 3 minutes | October 29, 2019

K-12 Customer Experience Evaluation: Discovering Insights with Let’s Talk!

Of all the findings from K12 Insight’s new national State of K-12 Customer Experience Report, one thing in particular stands out to me. While a vas...

Happy teacher assists schoolgirl in using laptop during computer class in the classroom
Blog 3 minutes | October 14, 2019

Globally competent teacher: Cultivate global teaching skills.

What comes to mind when you hear the term globally competent teacher? Your mind might conjure up a jet-setter who takes their students on trips to ...