Customer Service: 53

You don’t get a second chance at a first impression. But that doesn’t mean great customer service should stop after your first meeting with a comm...

Take a look at most any school district strategic plan and you’ll likely find a reference–if not an entire section–devoted to improving...

The pressure is on. As competition for students heats up, K-12 school leaders are rethinking how they engage their communities — and testing new s...

It’s Halloween. Across the country kids are gearing up for costumes, candy, and scary stories. For K-12 parents ghouls, werewolves, and vampi...

As bussing concerns make national headlines, we're diving into how K12 Insight helps districts around the country ensure superior school transporta...

For many school leaders, it should come as no surprise: competition has come to K-12 schools. The expansion of choice-friendly state and federal p...

Few images personify the dawning of a new school year like the sight of bright yellow buses gliding down local roadways. Behind the scenes, the pro...

In 2002, Jamie Robert Vollmer wrote an Education Week article called A Blueberry Story, detailing his experience delivering a speech to encourage t...

When you work in a K-12 school, you are always accountable, in some way, to the community you serve. This is true in the political sense–comm...

I’m a child of the 80s, so I often look at life through the lens of a TV sitcom. Remember Cheers?  Set in a Boston bar, it was a place where Norm a...