Customer Service: 53

Building a culture of customer service in your district is key to increasing parent satisfaction and keeping families enrolled. Here are four quest...

Seemingly unrelated issues in your district are likely connected by one common thread: poor customer service. Here’s exactly how to fix it in your ...

Find out how elevating customer service will improve school climate and advance student outcomes (plus more).

K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.

4 practical strategies for driving staff productivity amid an influx of inbound communications

This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.

If necessity is the mother of invention, the last year has provided all of us with many opportunities for creativity. A K12 Insight, it has challen...

You can't improve what you don't measure. But if you really want to know how your district is performing on customer service, you need to compare m...

Every school district does customer service. But only 30% of districts measure the impact of these efforts on other strategic areas, such as accele...

As schools return to in-person learning, school leaders look for quantitative metrics to help measure the impact of customer service. The phrase cu...