customer service culture: 12

Your-next-strategic-plan-will-be-your-best-yet-News-Featured-Image
Blog 3 minutes | May 11, 2023

Your next strategic plan will be your best yet: A how-to guide for district leaders

Seemingly unrelated issues in your district are likely connected by one common thread: poor customer service. Here’s exactly how to fix it in your ...

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Blog 3 minutes | September 4, 2018

Podcast #1: K-12 Schools Double Down on Customer Service in a Spotlight on Customer Experience

For many school leaders, it should come as no surprise: competition has come to K-12 schools. The expansion of choice-friendly state and federal p...