customer service culture: 12

Blog 3 minutes | May 11, 2023
Your next strategic plan will be your best yet: A how-to guide for district leaders
Seemingly unrelated issues in your district are likely connected by one common thread: poor customer service. Here’s exactly how to fix it in your ...

Blog 3 minutes | September 4, 2018
Podcast #1: K-12 Schools Double Down on Customer Service in a Spotlight on Customer Experience
For many school leaders, it should come as no surprise: competition has come to K-12 schools. The expansion of choice-friendly state and federal p...