customer experience: 14

customer experience
Blog 3 minutes | May 30, 2019

Exceptional School Experience: Infographic on 10 Cultivation Ways

The end of the school year means different things to different people. For students, it’s often a time to review and, hopefully, to relax. Teachers...

A graduation cap with year 2019 tassel
Blog 3 minutes | May 28, 2019

2019 Recap: Top 5 Stories Capturing Everyone's Interest

Summer is fast approaching, which means we’re nearly halfway through 2019. Can you believe it? Summer break represents a short—but important—period...

strategic plan
Blog 3 minutes | April 23, 2019

What's Missing from Your District's Strategic Plan?

Take a look at most any school district strategic plan and you’ll likely find a reference–if not an entire section–devoted to improving...

Friendly receptionist greeting guests in office lobby
Blog 3 minutes | September 4, 2018

Podcast #1: K-12 Schools Double Down on Customer Service in a Spotlight on Customer Experience

For many school leaders, it should come as no surprise: competition has come to K-12 schools. The expansion of choice-friendly state and federal p...