customer experience in schools: 22

When it comes to creating a positive customer experience, you need to stay ahead of the game. That means making it easy for your community to reach...

A better school experience for everyone relies on building strong, trusting relationships.  But, often times, trust feels unattainable in its ambig...

“For many, trust is intangible, ethereal, unquantifiable. If it remains that way, then people don’t know how to get their arms around it or how to ...

“Every child. Every chance. Every day.” That’s the focus the School District of Osceola County, Fla. adopted this school year to ensure every stude...

The Let’s Talk community engagement platform is transforming the K-12 customer experience

Dr. Shelby McIntosh “I hate to claim that there’s one silver bullet that solves all of a school’s problems, but if there ever was one, I’m starting...

The end of the school year means different things to different people. For students, it’s often a time to review and, hopefully, to relax. Teachers...

You don’t get a second chance at a first impression. But that doesn’t mean great customer service should stop after your first meeting with a comm...

NSBA 2019 is finally here! We can’t wait to meet school board members and district leaders from across the country at this weekend’s annual confer...

You can’t solve a problem you don’t know exists. That’s why having real-time insights into what your community is thinking matters, and having that...