customer experience in K-12: 5

Blog 3 minutes | June 27, 2023
Improving School Service: The 4 Phases Journey
How to develop your district’s customer service journey Customer service isn’t a switch districts can turn “on” or “off.” It’s a comprehensiv...

Blog 3 minutes | June 27, 2023
Customer Service's Ripple Effect: 3 Ways It Impacts Your School District
Customer service is helping school districts nationwide build trust and create positive experiences that lead to satisfied families and increased e...

Blog 3 minutes | June 27, 2023
Assessing Customer Service: 4 Questions for Your District
Building a culture of customer service in your district is key to increasing parent satisfaction and keeping families enrolled. Here are four quest...

Blog 3 minutes | December 20, 2019
Missing Elements in PD: Top Stories of 2019
Our number 1 story of 2019 highlights a key element missing from most K-12 professional development: a focus on customer experience. “Practice make...

Blog 3 minutes | June 12, 2019
K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators
The Let’s Talk community engagement platform is transforming the K-12 customer experience