customer experience in K-12: 5

The-4-phases-in-the-journey-of-improving-school-customer-service-News-Featured-Image
Blog 3 minutes | June 27, 2023

Improving School Service: The 4 Phases Journey

How to develop your district’s customer service journey Customer service isn’t a switch districts can turn “on” or “off.” It’s a comprehensiv...

3-ways-customer-service-is-affecting-your-school-district-News-Featured-Image
Blog 3 minutes | June 27, 2023

Customer Service's Ripple Effect: 3 Ways It Impacts Your School District

Customer service is helping school districts nationwide build trust and create positive experiences that lead to satisfied families and increased e...

4-questions-to-ask-about-your-districts-customer-service-News-Featured-Image
Blog 3 minutes | June 27, 2023

Assessing Customer Service: 4 Questions for Your District

Building a culture of customer service in your district is key to increasing parent satisfaction and keeping families enrolled. Here are four quest...

professional development
Blog 3 minutes | December 20, 2019

Missing Elements in PD: Top Stories of 2019

Our number 1 story of 2019 highlights a key element missing from most K-12 professional development: a focus on customer experience. “Practice make...

2019 siia codie award
Blog 3 minutes | June 12, 2019

K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators

The Let’s Talk community engagement platform is transforming the K-12 customer experience