Let's Talk: 11
From Let's Talk to Onflo
The same trusted customer service platform, now built for every part of your district.
Service Without Silos: Arlington ISD’s Unified Approach
Arlington ISD is uniting departments on one service platform to deliver prompt, accurate, and helpful responses.
How seven school districts are changing the game for school customer service
Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.
How Fort Worth ISD has built a community rooted in trust
Fort Worth Independent School District uses Let’s Talk to communicate with stakeholders.
Customer service with a focus on equitable access for all
This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.
Customer Service Benchmarks: 3 Every School District Should Monitor
You can't improve what you don't measure. But if you really want to know how your district is performing on customer service, you need to compare m...
Overlooked Words in K-12 Education: The Essentials
As schools return to in-person learning, school leaders look for quantitative metrics to help measure the impact of customer service. The phrase cu...
COVID's Impact on Schools: 3 Transformations and How to Respond
A meeting of superintendents & HR leaders at the nation’s largest urban district reveals how the school experience has changed – and not ...
The Top Challenge for Teachers & Staff During COVID? Time Shortage.
New research shows main source of anxiety, frustration and low morale is ‘too much to do and not enough time.’ The list of challenges related to C...
K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators
The Let’s Talk community engagement platform is transforming the K-12 customer experience