Let's Talk: 9

changing the game for school customer service
Blog 3 minutes | October 31, 2022

How seven school districts are changing the game for school customer service

Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.

Happy African American customer
Blog 3 minutes | October 24, 2022

How Fort Worth ISD has built a community rooted in trust

Fort Worth Independent School District uses Let’s Talk to communicate with stakeholders.

Excited young boy waiting in line after getting off the bus
Blog 3 minutes | August 5, 2021

Customer service with a focus on equitable access for all

This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.

3 customer service metrics to monitor Blog News Featured Image
Blog 3 minutes | May 12, 2021

Customer Service Benchmarks: 3 Every School District Should Monitor

You can't improve what you don't measure. But if you really want to know how your district is performing on customer service, you need to compare m...

Parent and child
Blog 3 minutes | April 7, 2021

Overlooked Words in K-12 Education: The Essentials

As schools return to in-person learning, school leaders look for quantitative metrics to help measure the impact of customer service. The phrase cu...

3 ways covid is retooling schools
Blog 3 minutes | February 22, 2021

COVID's Impact on Schools: 3 Transformations and How to Respond

A meeting of superintendents & HR leaders at the nation’s largest urban district reveals how the school experience has changed – and not ...

not enough time
Blog 3 minutes | February 12, 2021

The Top Challenge for Teachers & Staff During COVID? Time Shortage.

New research shows main source of anxiety, frustration and low morale is ‘too much to do and not enough time.’ The list of challenges related to C...

2019 siia codie award
Blog 3 minutes | June 12, 2019

K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators

The Let’s Talk community engagement platform is transforming the K-12 customer experience

customer service in schools
Blog 4 minutes | February 27, 2018

Why Every School District Needs a Customer Service Mindset

The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...