Platform
Onflo Platform Overview
The only customer service solution serving the entire district

Unified Service Desk
The only customer service solution serving the entire district

Asset Management
Integrated asset management and intelligence for technology teams

Telephony & Call Center
Unified digital telephony with full call center capabilities built in, not bolted on

Enhanced by AI
Smarter workflows and automations for faster, and more consistent service
RESOURCE
Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

Read their story

RESOURCE
Read how Indianapolis Public Schools (IN) shifted to a unified service desk and went from fragmented channels to clean, data-driven responsiveness.

Read their story

RESOURCE
Join our Service Excellence Exchanges to connect with neighboring districts and leave with a roadmap for raising service standards.

Find an event near you

RESOURCE
Arlington Public Schools (VA) built trust with parents by transforming its transportation call center to expedite call routing, escalate urgent calls to leadership, and ensure no call goes unanswered.
Read their story

RESOURCE
Explore how Kyrene School District (AZ) transformed its service model and added capacity with AI, reducing email load for staff and giving families instant access to answers anytime.
Read their story
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How K-12 districts can shift gears in how they deliver service and support for the Transportation department.
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Customer Service: 43

District staff engaged in training to improve school customer service

Blog 2 minutes | June 10, 2019

Enhance School Customer Service by Supporting Frontline Staff

Meet rising expectations and transform your school customer service with expert-led professional development.

Friendly receptionist greeting guests in office lobby

Blog 3 minutes | September 4, 2018

Podcast #1: K-12 Schools Double Down on Customer Service in a Spotlight on Customer Experience

For many school leaders, it should come as no surprise: competition has come to K-12 schools. The expansion of choice-friendly state and federal p...

Blog 4 minutes | February 27, 2018

Why Every School District Needs a Customer Service Mindset

The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...