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Superior K-12 Customer Experience: Essential Elements
What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...
Building Community Trust: 4 Strategies for Schools
There is no single definition of school success. Though our minds tend to conjure an iconic image. You know the one—engaged student sitting attenti...
Globally competent teacher: Cultivate global teaching skills.
What comes to mind when you hear the term globally competent teacher? Your mind might conjure up a jet-setter who takes their students on trips to ...
Recognizing a Poor Customer Experience: 3 Signs in Schools
I’ve been around enough K-12 schools as an educator and researcher to get a sense of what school leaders worry about most. There are the day-to-day...
Empower Your Community: Providing an Ongoing Voice on School Safety
As we enter another school year, school safety is undoubtedly top of mind for everyone. In the wake of recent tragedies, concerned parents and stud...
Back-to-school celebrations in districts: Marking the start.
It’s that time of year! Back-to-school represents a fresh start for both teachers and students. In districts across the country the excitement and ...
K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators
The Let’s Talk community engagement platform is transforming the K-12 customer experience
Why Every School District Needs a Customer Service Mindset
The rise of education technology, along with the expansion of school choice and other competing brands of education, are redefining how K-12 admini...