Customer Experience: 88

District team members collaborating
Blog 3 minutes | January 26, 2022

Inclusive Digital Transformation: Building Strategies Across Districts

More and more managers are thinking about their digital transformations strategy when hiring for their teams. This article will have them thinking ...

Close up of businessman hands typing on laptop during team meeting
Blog 3 minutes | January 26, 2022

IT leader enhances district-wide efficiency and productivity

A leader of a business operations interoperability transformation management project offers tips on how to align IT to achieve budget, efficiency a...

2022 #SchoolPR Trends
Blog 3 minutes | January 25, 2022

2022's Top 10 Trends Shaping K-12 School Communications

As the school year begins, the communications landscape evolves. In this article, learn about 10 K-12 trends that will shape the future of school c...

Mother and son meeting with a teacher
Blog 3 minutes | January 24, 2022

Why parent engagement and trust begins with listening

Parent engagement begins with listening. Parents want to engage more with their children and listen to what is important to them. Listen for the si...

Two College Tutors Having Discussion Together
Blog 3 minutes | January 24, 2022

How To Conduct a Listening Tour

A school district listening tour is an effective way for a school district to show it is responsive to the needs and strengths of students and fami...

3 ways to reduce school communications
Blog 3 minutes | December 8, 2021

3 ways to reduce school communications overwhelm

Learn how two Virginia school divisions simplified their school communications with Let’s Talk.

equitable communications increases
Blog 3 minutes | December 7, 2021

Equitable Communications: Enhancing Access to Support and Services

Improve your school district’s customer service by providing equitable communications to all families.

communications matters
Blog 3 minutes | December 2, 2021

Why Equitable Communications Matter: Unveiling 3 Reasons for Your School District

Learn why equitable communications is essential for helping stakeholders access the support they need.

The-3-pillars-of-customer-service-in-schools-News-Featured-Image
Blog 3 minutes | November 29, 2021

Empower frontline school staff through professional development

With this Year 6 resource pack you can develop your professional skills and practice the importance of professional development in the school.

equitable communications access
Blog 3 minutes | November 22, 2021

Equitable Communications Access: 4 Strategies for School Districts

From device access to language barriers, there are many challenges that prevent stakeholders from getting the information, support, and services th...