Customer Experience: 88

10 tips for delivering superior customer service
Blog 3 minutes | August 18, 2022

Back to School: 10 Tips for Superior Customer Service

Here are some ideas to help you plan for a stronger, more connected school year.

parents with kid
Blog 3 minutes | August 11, 2022

Back-to-School Breeze: The Role of Chatbots

Find out how chatbots can change the game for your back-to-school season

customer experience in schools
Blog 3 minutes | August 8, 2022

The Impact of Trust: How Customer Experience Shapes Your District

K12 Insight’s National Report on Parent-School Trust and Engagement shows how your district’s customer experience affects everything from tragedies...

new era of k-12 education
Blog 3 minutes | August 5, 2022

Building Trust in the New Era of K-12 Educationn

Chesapeake Public Schools shares how they’ve built trust capital in their district by prioritizing meaningful conversations with stakeholders.

Graphic saying the National Report on Parent - School Trust and Engagement with house and family icons.
Blog 3 minutes | August 3, 2022

School customer service directly impacts parent satisfaction and trust, national report finds

K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...

Unified-Service-Desk-Thumbnail
Blog 3 minutes | August 2, 2022

AI's Role in School District Competitiveness

What’s next for K-12 SaaS solutions and how IT leaders can prepare

how chatbot technology
Blog 3 minutes | July 6, 2022

How chatbot technology saves time for K-12 school districts

Save your staff time by having a chatbot answer repeat questions

amy boehl
Blog 3 minutes | July 1, 2022

The Significance of Research in Every School District

COVID-19, safety concerns, book bans, and curriculum debates have left public schools in a wake of crises and many are struggling to maintain enro...

chatbots change the game for customer service
Blog 3 minutes | June 30, 2022

How AI-powered chatbots change the game for customer service in K-12 education

Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.

how to improve engagement
Blog 3 minutes | June 17, 2022

Video: Improving Engagement Through Accessible Customer Service

Accessible customer service helps districts reach more stakeholders