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Customer Experience: 89

changing the game for school customer service
Blog 3 minutes | October 31, 2022

How seven school districts are changing the game for school customer service

Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.

10 tips for delivering superior customer service
Blog 3 minutes | August 18, 2022

Back to School: 10 Tips for Superior Customer Service

Here are some ideas to help you plan for a stronger, more connected school year.

parents with kid
Blog 3 minutes | August 11, 2022

Back-to-School Breeze: The Role of Chatbots

Find out how chatbots can change the game for your back-to-school season

customer experience in schools
Blog 3 minutes | August 8, 2022

The Impact of Trust: How Customer Experience Shapes Your District

K12 Insight’s National Report on Parent-School Trust and Engagement shows how your district’s customer experience affects everything from tragedies...

new era of k-12 education
Blog 3 minutes | August 5, 2022

Building Trust in the New Era of K-12 Educationn

Chesapeake Public Schools shares how they’ve built trust capital in their district by prioritizing meaningful conversations with stakeholders.

Graphic saying the National Report on Parent - School Trust and Engagement with house and family icons.
Blog 3 minutes | August 3, 2022

School customer service directly impacts parent satisfaction and trust, national report finds

K12 Insight’s inaugural National Report on Parent-School Trust and Engagement analyzes the correlation between school customer service and parent e...

Unified-Service-Desk-Thumbnail
Blog 3 minutes | August 2, 2022

AI's Role in School District Competitiveness

What’s next for K-12 SaaS solutions and how IT leaders can prepare

how chatbot technology
Blog 3 minutes | July 6, 2022

How chatbot technology saves time for K-12 school districts

Save your staff time by having a chatbot answer repeat questions

amy boehl
Blog 3 minutes | July 1, 2022

The Significance of Research in Every School District

COVID-19, safety concerns, book bans, and curriculum debates have left public schools in a wake of crises and many are struggling to maintain enro...

chatbots change the game for customer service
Blog 3 minutes | June 30, 2022

How AI-powered chatbots change the game for customer service in K-12 education

Learn how Fort Wayne Community Schools uses chatbot technology to save staff time while providing superior customer service to stakeholders.