blog: 39
The ROI Case for Upgrading Customer Service in Public Schools
School boards and superintendents can't afford to overlook service quality
IT Efficiency: Strategies from Leading K-12 Districts
IT leaders use K12 Insight’s AI-powered Let’s Talk to streamline support, boost efficiency, and modernize district tech operations.
AI Magic in Education: The Customer Service Revolution
Use AI to streamline processes, boost efficiency, and deliver 24/7 support for better internal operations and customer satisfaction.
Setting priorities: Essential vs. Desirable in schools
When you’re running a school district, you have to make a lot of tough decisions about what’s “nice to have” and what you need to have. And as t...
Employee Engagement: Crafting Your School District as a Premier Workplace.
Student achievement, curriculum, and learning outcomes are the highest objectives for every school district. However, districts depend on satisfi...
Robbinsdale Area Schools' Utilization of AI in Customer Service.
The “Amazon effect” has set new standards for customer service in every industry, demanding personalized, seamless experiences and lightning-fast r...
Revamping Customer Service in School Offices: Successful Strategies.
To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...
Managing a District’s Customer Service Transformation: Key Considerations
A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...
Funding Your Customer Service Transformation: Practical Steps
Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...
Winning the vote: Five-time school tax referendum winners share their strategies
Master the art of school tax referendums with these insights from two superintendents with five collective wins.