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Blog 2 minutes
Managing a District’s Customer Service Transformation: Key Considerations
A districtwide customer service revolution is the responsibility of every teacher, front office worker, and department leader. But who should manag...
Blog 4 minutes
Funding Your Customer Service Transformation: Practical Steps
Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...
Blog 2 minutes
How Indianapolis Public Schools’ Ashley Cowger has championed culture change districtwide
Successful change management takes time and careful, strategic planning. Through their Rebuilding Stronger plan, IPS has proven extensive change is...
Blog 3 minutes
Customer-centric operations: How Pasco County Schools revolutionized its customer service
The process of transforming customer service takes time — and leadership at Pasco County Schools know the end result is worth the effort. Read how ...
Blog
Rethinking SaaS Solutions: Why It’s Time for an Audit
Consider these factors as you determine the technology needs for your district.
Blog
Is it possible to get rid of email? This IT leader is testing it out
What he found: There's a better way to deflect tickets and manage backend communications
Blog
Simplify your school FAQs with Let’s Talk! Knowledge Base
Let's Talk! Knowledge Base has been designed from a user’s perspective, providing an unparalleled user experience. It’s free, quick and simple to use.