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Video: Improving Engagement Through Accessible Customer Service

Accessible customer service helps districts reach more stakeholders

Digital communication is becoming the preferred method of school engagement for families, but not all communication needs are the same. That’s the case for families in Atlanta Public Schools, where many do not have access to an email account. 

Let’s Talk helped Atlanta Public Schools improve access by providing a convenient way for families to ask questions, report concerns, and share feedback — from any device at any time. 

Watch this two-minute video to learn about Atlanta Public Schools and their strategy for stakeholder engagement: 

Ready to start using Let’s Talk to improve communication with families in your district? Request a consultation today.

Sarah Maston
By Sarah Maston
Originally published June 17, 2022 Last updated January 6, 2024