Let's Talk is now Onflo! Same trusted platform, now tailored to every department.
Learn more
A 3D graphic of the Onlfo logo displayed on a lit podium with
Blog

From Let's Talk to Onflo

The same trusted customer service platform, now built for every part of your district.

Over a decade ago, we launched the Let’s Talk platform to capture a simple truth: most challenges in public schools begin when someone doesn’t feel heard. Communication was the starting point—and Let’s Talk became the trusted tool for listening, responding, and building stronger relationships.

Today, the platform name is changing. But our commitment behind it isn’t. You’ll see the same reliable platform with new and enhanced capabilities designed to support every department across your district.

Why the change?

Over time, district operations have demanded more. Communication became the foundation for broader needs: collaboration across departments, compatibility with existing systems, workflow automation, alerts and early warnings, telephony contact centers, AI chatbots, and even integrated asset management.

Together with district leaders, we evolved Let’s Talk into a modern, unified service platform supporting IT, HR, Facilities, Transportation, Student Services, Safety, and beyond.

But the name Let’s Talk didn’t always fit. Education leaders told us:

  • “It sounds like it’s only for communications.”
  • “People assume it’s just for family engagement.”
  • “It only seems relevant to superintendents.”

We listened. And as the platform evolved, the name needed to evolve too.

Meet Onflo

We drew inspiration for the new name from a few areas, including:

  • The always-on nature of customer service needs,
  • The service workflows themselves,
  • And from the concept of “flow”—a highly focused mental state conducive to productivity similar to being “in the zone” or “in the groove.”

Onflo is where people, systems, and services come together effortlessly and efficiently—unlocking the power of: 

  • Focus: freeing your team from low-value tasks so they can spend more time supporting students and families.
  • Scale: connecting every department, on their own terms, with a clear, consistent way to address any need.
  • Service: enabling expert customer-centered workflows that fuel high-performing districts.

After all, the opportunity to be focused and productive is only made possible when inefficient, time-consuming, and repetitive tasks aren’t your main focus.

Built for K-12. Ready for what’s next.

Our focus remains firmly on making sure families, staff, and students have a consistent, trusted experience connecting with their school districts through our platform. And we’re excited to continue innovating along this journey with you.

Since district operations don’t stop at communication, Onflo helps every department manage requests, collaborate across teams, and deliver service that earns trust.

Because when your operations flow, everything else just works better.

k12
By K12 Insight
Originally published October 27, 2025 Last updated October 27, 2025