Contribution by K12 Insight to CoSN’s EdTech Report
K12 Insight contributes to CoSN’s EdTech Leadership Report
CoSN’s annual report highlighted nationwide survey results on key trends and challenges for K-12 IT leaders.
K12 Insight was proud to partner with CoSN, the Consortium for School Networking, AASA, The School Superintendents Association, MCH Strategic Data, and others to conduct CoSN’s annual EdTech Leadership Report.
K12 Insight’s expert-led Managed Research team helps school districts across the country collect feedback to identify gaps and opportunities impacting the school environment, and use the data to inform decision-making to improve schools, drive student success, increase employee satisfaction, and build trust capital. Driven by our team’s dedication to supporting IT teams within the K12 space, our team also helps CoSN collect and analyze survey responses for the EdTech Leadership Report annually.
Here are some of the report’s top findings:
- The overwhelming majority of EdTech leaders (97%) see benefits in how AI can positively impact education and over a third (35%) of districts report having a generative AI initiative.
- Cybersecurity remains the top concern for EdTech leaders, with 99% of districts taking measures to improve protections. Increasingly, districts are on a path to implementing many cybersecurity best practices.
- An overwhelming majority (93%) of districts are using technology solutions designed to address or improve student well-being.
Looking to bring the power of AI technology to your school district?
Let’s Talk Assistant — built using best-in-class large language models and secure, responsible AI best practices — helps school districts provide always-on customer service and create internal efficiencies by giving parents, teachers, and school districts a fast and easy way to get answers to frequently asked questions 24-7. Let’s Talk Assistant empowers school districts to:
- Leverage one platform to deliver AI-powered customer service. Let’s Talk Assistant is powered byLet’s Talk— K12 Insight’s customer service and intelligence platform — which means school districts only need one platform to deliver customer service districtwide — from managing community questions to IT tickets to internal staff support and beyond.
- Capture customer interactions and analytics in a centralized location. Chats are auto-cataloged and can be logged for the individual customer — ensuring every customer interaction is captured in one location.
- Launch in 24 hours or less. The platform makes it easy to upload existing content — including documents, FAQs, Knowledge Base articles, and web pages — to train the chatbot and launch it quickly.
- Deliver comprehensive and accurate responses — without hallucinations. Let’s Talk Assistant is designed to only answer questions with the information supplied by the district.
- Support multiple languages. Translated in Spanish — and available in additional languages in the future — Let’s Talk Assistant increases equitable access to families.
Let’s Talk Assistant is a safe, secure, and responsible chatbot. Districts can have confidence in the secure platform with K12 Insight’s third-party zero data retention policy — which means data is only retained within the Let’s Talk platform and does not allow third parties, like OpenAI, to retain data.
K12 Insight’s data science team has been using AI to provide leading solutions for its customer service platform, Let’s Talk, and continues to develop innovative AI solutions that bring efficiency and insight to school district operations.
Click here to get a free, 15-minute demo of our generative AI-powered chatbot.
Ready to strengthen your schools through purposeful research?
We help school districts build, promote, administer, and analyze purposeful research. The resulting data helps district and school leaders prioritize resources, support and engage students and employees, guide interventions, retain staff, and communicate with communities.
Our expert team provides support with a customized survey instrument; survey translation; promotion, deployment, and participation monitoring; reporting and analysis; and presentations and workshops.