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Detecting Signs of Poor Customer Service in Your School District

Find out how elevating customer service will improve school climate and advance student outcomes (plus more).
3 minutes

Seemingly unconnected problems could be tethered by an underlying connection: Poor customer service.

Especially when considering academic achievement — many school districts neglect the long-proven link between school culture and climate, districtwide trust in leadership, and student outcomes.

If your district is experiencing any of the following symptoms, it may be time to review your customer service.


Superior customer service, delivered districtwide

Superior customer service is key to increasing parent satisfaction and keeping families enrolled. Dive deep into customer service to learn:

  • What customer service is in K-12 and why it matters
  • The four questions you need to ask about your district’s customer service
  • A step-by-step guide to adopting a culture of customer service in your schools

Find out where you rank on customer service

Learn how to deliver customer-centric service and find out how you compare to other like-sized districts — it all starts with taking the 2-minute quiz below.
By K12 Insight
Originally published March 23, 2023 Last updated January 3, 2024