Detecting Signs of Poor Customer Service in Your School District

Seemingly unconnected problems could be tethered by an underlying connection: Poor customer service.

Especially when considering academic achievement — many school districts neglect the long-proven link between school culture and climate, districtwide trust in leadership, and student outcomes.

If your district is experiencing any of the following symptoms, it may be time to review your customer service.

Superior customer service, delivered districtwide

Superior customer service is key to increasing parent satisfaction and keeping families enrolled. Dive deep into customer service to learn:

• What customer service is in K-12 and why it matters
• The four questions you need to ask about your district’s customer service
• A step-by-step guide to adopting a culture of customer service in your schools