News & Blog
82 results
Clear Filters
News
K12 Insight launches Spanish, live agent for Let's Talk Assistant
New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.
News
Missouri Department of Education launches Let's Talk Assistant
Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...
News
First chatbot designed for K-12 school districts now available
K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.
News
K-12 Leaders Believe Customer Service is Key to Establishing Trust
But schools lack vital training and resources to meet community needs. The first-ever national study on school customer experience reveals “invisib...
News
Charlotte Mecklenburg Schools Selects K12 Insight’s Let’s Talk to Build Community Trust
Let’s Talk is an innovative cloud-based community engagement and customer experience platform to engage parents, students, teachers and staff
News
National Study Reveals K-12 School Districts Lack Confidence in Ability to Serve Local Communities
More than 500 school leaders contributed to the first-ever State of K-12 Customer Experience Survey
News
K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators
The Let’s Talk community engagement platform is transforming the K-12 customer experience
News
National Superintendent of the Year Taps K12 Insight’s Let’s Talk to Rebuild Community Trust
AASA, The School Superintendents Association, named Bibb County Schools Superintendent Dr. Curtis L. Jones Jr. the 2019 National Superintendent of ...
News
New Professional Learning Workshops Help Schools Improve the Customer Experience
Why professional development is essential to superior customer service