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The K12 Insight Blog

school crisis
Navigating School Crises: 3 Best Practices to Implement
In 2023, get ahead of your district’s next crisis before it happens with these tips.
By K12 Insight | January 24, 2023 | 3 minutes
Exploring Emotions with a Word Cloud
Blog 3 minutes | December 1, 2022

Exploring Emotions with a Word Cloud: A New Approach to Communication

Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...

Parent taking primary school students to school
Blog 3 minutes | November 22, 2022

Perception Insights: 3 Keys to Understanding Families in Your District

Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.

District team members collaborating
Blog 3 minutes | November 17, 2022

How to improve interactions with your families who are considering other options

With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.

District staff engaged in training to improve school customer service
Blog 3 minutes | November 15, 2022

Big Questions Guiding a School CIO

Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.

ai-powered chatbot
Blog 2 minutes | November 14, 2022

Planning for 2023: How an AI-powered chatbot can make things easier for school district leaders

Reduce your email inbox and divert easy-to-answer repeat questions by launching an always-on chatbot.

parents know best
News 3 minutes | November 4, 2022

Parents with the most questions are most likely considering switching schools, national report finds

K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...

losing esser funds
Blog 3 minutes | November 4, 2022

Navigating ESSER Fund Concerns: Practical Steps for Schools

3 ways to keep your school district’s budget in the black after ESSER funds are gone.

3 rules to help school principals
Blog 3 minutes | November 3, 2022

Guiding Principals to Success: 3 Essential Rules to Follow

The best principals are more than instructional leaders. They’re people leaders.

how to prepare for the new era
Blog 3 minutes | November 1, 2022

Gary Ray shares how to prepare for the new era of public education

K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.

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