News & Blog
The K12 Insight Blog
Your next strategic plan will be your best yet: A how-to guide for district leaders
Seemingly unrelated issues in your district are likely connected by one common thread: poor customer service. Here’s exactly how to fix it in your ...
4 school districts that go above and beyond to deliver superior customer service
Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.
Improving Customer Service: 4 Key Insights for Your District
Gain a better understanding of how families experience interactions with their district and discover strategies for helping your families find info...
Report: A staggering number of K-12 families don’t know where to go for answers
K12 Insight’s latest report explores how families perceive interactions with their school or district, their ability to find answers, and their ope...
Detecting Signs of Poor Customer Service in Your School District
Find out how elevating customer service will improve school climate and advance student outcomes (plus more).
Hidden Key to District Success: The Power of Customer Service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...
Sharing Good News: Positive District Experiences via Let’s Talk
Let's Talk Good News shines a spotlight on the inspiring things happening in school districts around the country.
ClassLink Partnership for SIS Integration with K12 Insight
ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.
Superintendents' Considerations in 2023: 5 Things to Ponder
Former superintendent Greg Plutko, Ed.D., shares key considerations for school administrators in 2023.