News & Blog
24 results
Clear Filters
Blog
Is email holding back your staff?
Find out if email is holding back your staff and what you can do to improve their productivity and time-to-market.
Blog
Overwhelmed with inquiries? Here’s how to free up your staff.
4 practical strategies for driving staff productivity amid an influx of inbound communications
Blog
Customer service with a focus on equitable access for all
This law explains the importance of customer service and the obligations of companies involved in the provision of customer service.
News
K12 Insight launches Spanish, live agent for Let's Talk Assistant
New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.
News
Missouri Department of Education launches Let's Talk Assistant
Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...
News
First chatbot designed for K-12 school districts now available
K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.