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K-12 Leaders Believe Customer Service is Key to Establishing Trust
But schools lack vital training and resources to meet community needs. The first-ever national study on school customer experience reveals “invisib...
News
National Study Reveals K-12 School Districts Lack Confidence in Ability to Serve Local Communities
More than 500 school leaders contributed to the first-ever State of K-12 Customer Experience Survey
News
National Superintendent of the Year Taps K12 Insight’s Let’s Talk to Rebuild Community Trust
AASA, The School Superintendents Association, named Bibb County Schools Superintendent Dr. Curtis L. Jones Jr. the 2019 National Superintendent of ...
News
New Professional Learning Workshops Help Schools Improve the Customer Experience
Why professional development is essential to superior customer service
Blog
Customer experience in schools: It’s what’s missing
If you’re a regular follower of TrustED, you may have noticed how we often refer to the students, parents, community members, and staff that school...
Blog
Top Stories of 2018: Effective school leaders need to focus on climate
As we close out 2018, we're taking a look back at the most popular stories on TrustED this year. Here's No. 5 from June.
Great teaching and lea...