News & Blog
75 results Clear Filters
Beyond the survey: Using focus groups to collect insights on your school district
Gain a better understanding of your school community’s perspectives, experiences and needs with qualitative research — and three ways to do so.
Investigate equity in your district by listening
In order to help people understand the equity of their districts and to make informed decisions about their investments, we are launching an invest...
4 key surveys school leaders need to consider this school year
There is much more than new classroom supplies in the new school year. Here are 4 key surveys school leaders need to consider this school year.
K12 Insight launches Spanish, live agent for Let's Talk Assistant
New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.
Missouri Department of Education launches Let's Talk Assistant
Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...
First chatbot designed for K-12 school districts now available
K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.
K-12 Leaders Believe Customer Service is Key to Establishing Trust
But schools lack vital training and resources to meet community needs. The first-ever national study on school customer experience reveals “invisib...
National Study Reveals K-12 School Districts Lack Confidence in Ability to Serve Local Communities
More than 500 school leaders contributed to the first-ever State of K-12 Customer Experience Survey
National Superintendent of the Year Taps K12 Insight’s Let’s Talk to Rebuild Community Trust
AASA, The School Superintendents Association, named Bibb County Schools Superintendent Dr. Curtis L. Jones Jr. the 2019 National Superintendent of ...