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The K12 Insight Blog

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Contribution by K12 Insight to CoSN’s EdTech Report
K12 Insight’s Managed Research team helps districts use feedback to improve schools, support IT, and drive success through data-informed decisions.
By K12 Insight | May 7, 2024 | 3 minutes
Happy teacher assists schoolgirl in using laptop during computer class in the classroom
Blog 3 minutes | May 6, 2024

Employee Engagement: Crafting Your School District as a Premier Workplace.

Student achievement, curriculum, and learning outcomes are the highest objectives for every school district. However, districts depend on satis...

Generative AI Let's Talk Assistant chatbot
News 3 minutes | April 25, 2024

Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations

Generative AI beyond the classroom: Introducing a new line of defense for districtwide operations ...

businessman hand touch email envelope icon on mobile screen
Blog 3 minutes | April 19, 2024

Robbinsdale Area Schools' Utilization of AI in Customer Service.

The “Amazon effect” has set new standards for customer service in every industry, demanding personalized, seamless experiences and lightning-fast r...

news announcement with the title engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development Image includes the logos of K12 Insight and engage2learn
News 2 minutes | April 18, 2024

engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development

K12 Insight and e2L partner to turn service data into solutions, helping districts identify and address customer service challenges.

Scottsdale Unified School District Streamlining Communication Chaos
Blog 2 minutes | March 12, 2024

Scottsdale Unified School District: Streamlining Communication Chaos.

Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...

Teacher Helping Pupils Studying At Desks In Classroom
Blog 3 minutes | March 6, 2024

Enhancing Customer Service in Schools: Step-by-Step.

K-12 customer service is more than a once-a-year professional development training. It takes realistic, expertise-driven systemic thinking, true pr...

Friendly receptionist greeting guests in office lobby
Blog 3 minutes | March 6, 2024

Revamping Customer Service in School Offices: Successful Strategies.

To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...

friends shaking hands
News 3 minutes | March 1, 2024

Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings

A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...

Gratitude Extended to Our District Partners
Blog 1 minute | December 12, 2023

Reflecting on 2023: Gratitude Extended to Our District Partners!

This year was one of connection and transformation for our growing Let’s Talk community.

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From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
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