News & Blog
106 results Clear Filters
![Black family studying and learning from home for online school during coronavirus](https://cdn.k12insight.com/app/uploads/2024/04/AdobeStock_423912458.jpeg)
Blog
Managing a District’s Customer Service Transformation: Key Considerations
A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...
![Let students lead](https://cdn.k12insight.com/app/uploads/2016/07/let-students-lead.jpg)
Blog
How to measure what matters: a data-driven approach for monitoring school climate
Uncover the key to district success by fostering a positive school climate and elevating student achievement in your district with the help of thes...
![How-to-fund-your-customer-service-transformation_News_Featured-Image](https://cdn.k12insight.com/app/uploads/2023/10/pexels-fauxels-3184286-1-scaled.jpg)
Blog 4 minutes
Funding Your Customer Service Transformation: Practical Steps
Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...
![Winning-the-vote_News_Featured-Image](https://cdn.k12insight.com/app/uploads/2023/10/AdobeStock_313778092-2500x1212.jpg)
Blog 2 minutes
Winning the vote: Five-time school tax referendum winners share their strategies
Master the art of school tax referendums with these insights from two superintendents with five collective wins.
![What-will-it-take_News_Featured-Image](https://cdn.k12insight.com/app/uploads/2023/09/AdobeStock_109654840-2-1-2566x1212.jpg)
Blog 2 minutes
Implementing a System of Customer Service: Key Considerations
Customer service is a bullet point on nearly every K-12 strategic plan in the country. But those truly transforming their delivery — and seeing the...
![Customer-service-ROI-3-key-metrics-every-school-leader-should-be-tracking_News_Featured-Images](https://cdn.k12insight.com/app/uploads/2023/09/AdobeStock_298566001-2-2566x1212.jpeg)
Blog 2 minutes
Measuring Success: Customer Service ROI with 3 Key Metrics for School Leaders
Customer service is a bullet point on nearly every K-12 strategic plan in the country. But how are school districts really measuring their customer...
![how-lets-talk-reduced-transportation-related-emails-by-90%-in-Houston-ISD_News_Featured-Image](https://cdn.k12insight.com/app/uploads/2023/08/row-of-school-buses.jpg)
Blog 2 minutes
Let's Talk! Success: Reducing Transportation Emails by 90% in Houston ISD
How many questions does your school district receive about transportation each day? If you're anything like Houston ISD, it's a lot! They turned to...
![six-obstacles-youll-face-when-implementing-a-new-customer-service-plan-(and-how-to-overcome-them)_News_Featured-Image](https://cdn.k12insight.com/app/uploads/2023/08/Screenshot-2023-08-21-at-8.56.28-AM-2566x1212.jpg)
Blog 3 minutes
Six obstacles you'll face when implementing a new customer service plan (and how to overcome them)
Introducing a new customer service plan will bring immense benefits to your school district — but like any worthwhile endeavor, it will also come w...
![Ready-to-use-customer-service-KPIs-for-your-districts-next-strategic-plan_News_Featured_image](https://cdn.k12insight.com/app/uploads/2023/08/Screenshot-2023-08-09-at-8.23.17-AM-2342x1212.jpg)
Blog 3 minutes
Ready-to-Use Customer Service KPIs for Your District’s Plan
The journey to delivering superior customer service in your district is one of continuous improvement. Implementing software, tracking metrics, and...