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family of three looking at laptop
Blog
4 school districts that go above and beyond to deliver superior customer service
Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.
Symptoms of Poor Customer Service in School Districts
Blog
Is your school district exhibiting symptoms of poor customer service?
Enrollment declines. Failed bond proposals. Reputational issues. Internal complaints about “unreasonable” parents. A lack of trust in school admini...
Parent-teacher conference with boy
Blog
The hidden key to school district success: customer service
For decades, school districts didn’t need an intentional approach to customer service. Until now. Here’s what you need to know about customer servi...
Mother And Daughter Meeting With Male Teacher
News
K12 Insight partners with ClassLink for SIS integration
ClassLink partnership helps school districts save time and deliver personalized customer service through Let’s Talk.
School CIO speaking with her team.
Blog 3 minutes
Three big questions that guide me as a school CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions, and your district can do the same.
Let's Talk Assistant 3.0
Blog
Let’s Talk Assistant 3.0: Faster FAQs and easier chatbot maintenance
Get to know the new features and tools of Let’s Talk Assistant 3.0.
Staff
Blog
How AI can help school districts stay competitive
What’s next for K-12 SaaS solutions and how IT leaders can prepare
Typing on laptop
Blog
Why it’s time to audit your district’s existing SaaS solutions
Consider these factors as you determine the technology needs for your district.
How to launch a chatbot-01
Blog
Start to finish in 20 days: How to launch an AI-powered chatbot on your district’s website
How your district can start using always-on chatbot technology in less than a month.
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