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5 steps to develop a strong FAQ document ahead of back-to-school
There is no busier time in a school district than back-to-school.
Even in a normal year, the weeks leading up to the first day of school and wel...
News
K-12 Leaders Believe Customer Service is Key to Establishing Trust
But schools lack vital training and resources to meet community needs. The first-ever national study on school customer experience reveals “invisib...
News
Charlotte Mecklenburg Schools Selects K12 Insight’s Let’s Talk to Build Community Trust
Let’s Talk is an innovative cloud-based community engagement and customer experience platform to engage parents, students, teachers and staff
News
National Study Reveals K-12 School Districts Lack Confidence in Ability to Serve Local Communities
More than 500 school leaders contributed to the first-ever State of K-12 Customer Experience Survey
News
K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators
The Let’s Talk community engagement platform is transforming the K-12 customer experience
Blog
Customer experience in schools: It’s what’s missing
If you’re a regular follower of TrustED, you may have noticed how we often refer to the students, parents, community members, and staff that school...