News & Blog

“For many, trust is intangible, ethereal, unquantifiable. If it remains that way, then people don’t know how to get their arms around it or how to ...

“Every child. Every chance. Every day.”That’s the focus the School District of Osceola County, Fla. adopted this school year to ensure every st...

I’ve never been a big fan of awards shows.I’m the kind of guy who falls asleep during the Oscars. If I had a choice between the Grammys and RHO...

The Let’s Talk community engagement platform is transforming the K-12 customer experience

Meet rising expectations and transform your school customer service with expert-led professional development.

[caption id="attachment_25110" align="alignleft" width="150"] Dr. Shelby McIntosh[/caption]“I hate to claim that there’s one silver bullet that...

The end of the school year means different things to different people. For students, it’s often a time to review and, hopefully, to relax. Teachers...

Summer is fast approaching, which means we’re nearly halfway through 2019. Can you believe it?Summer break represents a short—but important—per...

You don’t get a second chance at a first impression.But that doesn’t mean great customer service should stop after your first meeting with a c...