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The K12 Insight Blog

parents know best
Parents with the most questions are most likely considering switching schools, national report finds
K12 Insight’s latest report explores the connection between parent satisfaction, communication quality, and student attrition using Net Promoter Sc...
By K12 Insight | November 4, 2022 | 3 minutes
Texas map outline with text
News 3 minutes | August 11, 2022

Austin ISD answers more than 100,000 inquiries from district stakeholders using Let’s Talk

Let’s Talk by K12 Insight makes it easy for parents, students, staff, and community members to ask questions, request information, and share feedback

Diverse group of businesspeople surrounding conference table
News 3 minutes | November 4, 2021

K12 Insight releases 2020-21 benchmark report on employee engagement

Study provides insights on the perceptions and experiences of teachers, staff, and administrators.

launches new lt feature
News 3 minutes | November 4, 2021

K12 Insight launches new Let’s Talk feature to simplify answering FAQs

Let’s Talk Knowledge Base helps school districts save time by making it easy to organize and maintain informational articles in one location.

Woman happily looking at her notebook in front of her laptop in a library
News 3 minutes | September 25, 2021

Research-backed surveys critical for guiding superintendents in 2021-22

Head of research shares perspectives on K-12 equity, exit, social-emotional learning, and employee engagement surveys.

community engagement efforts
News 3 minutes | September 9, 2021

Osceola School District honored for community engagement

Florida district fosters community relations through “Share Your Great” — an initiative highlighting school community experiences.

live agent
News 3 minutes | June 24, 2021

K12 Insight launches Spanish, live agent for Let's Talk Assistant

New features enable school leaders to provide equitable customer service and engagement to Spanish-speaking families, create internal efficiencies.

Close-up of two people's phones having conversations with Let's Talk Assistant chatbot
News 3 minutes | May 1, 2021

Missouri Department of Education launches Let's Talk Assistant

Cloud-based customer service solution from K12 Insight helps state officials listen and quickly respond to concerns, 24/7, with focus on efficiency...

first-ever chatbot designed specifically
News 3 minutes | October 28, 2020

First chatbot designed for K-12 school districts now available

K12 Insight unveils Let’s Talk Assistant, a chatbot made for K-12 schools, to create efficiencies and provide always-on customer service.

2019 siia codie award
News 3 minutes | June 12, 2019

K12 Insight Wins 2019 SIIA CODiE Award for Best Collaborative Community Solution for Educators

The Let’s Talk community engagement platform is transforming the K-12 customer experience

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