News & Blog
The K12 Insight Blog
The ROI Case for Upgrading Customer Service in Public Schools
School boards and superintendents can't afford to overlook service quality
2024 Year in Review: Over One Million Dialogues and Counting!
This year was one of connection and transformation for our growing Let’s Talk community. Watch our 2024 Year in Review.
Come What May, We Will Find a Way
K-12 leaders have the power to calm fears, build trust, and guide communities, even during uncertain times.
IT Efficiency: Strategies from Leading K-12 Districts
IT leaders use K12 Insight’s AI-powered Let’s Talk to streamline support, boost efficiency, and modernize district tech operations.
AI Magic in Education: The Customer Service Revolution
Use AI to streamline processes, boost efficiency, and deliver 24/7 support for better internal operations and customer satisfaction.
Setting priorities: Essential vs. Desirable in schools
When you’re running a school district, you have to make a lot of tough decisions about what’s “nice to have” and what you need to h...
Contribution by K12 Insight to CoSN’s EdTech Report
K12 Insight’s Managed Research team helps districts use feedback to improve schools, support IT, and drive success through data-informed decisions.
Employee Engagement: Crafting Your School District as a Premier Workplace.
Student achievement, curriculum, and learning outcomes are the highest objectives for every school district. However, districts depend on satis...
Robbinsdale Area Schools' Utilization of AI in Customer Service.
The “Amazon effect” has set new standards for customer service in every industry, demanding personalized, seamless experiences and lightning-fast r...