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K12 Insight_Celebrating our year together
Blog
Reflecting on 2023: Gratitude Extended to Our District Partners!
This year was one of connection and transformation for our growing Let’s Talk community.
Blog
Managing a District’s Customer Service Transformation: Key Considerations​
A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...
How-to-fund-your-customer-service-transformation_News_Featured-Image
Blog 4 minutes
Funding Your Customer Service Transformation: Practical Steps
Customer service is not an isolated, peripheral department concern — it's a transformative force that should touch every aspect of a school distric...
What-will-it-take_News_Featured-Image
Blog 2 minutes
Implementing a System of Customer Service: Key Considerations
Customer service is a bullet point on nearly every K-12 strategic plan in the country. But those truly transforming their delivery — and seeing the...
six-obstacles-youll-face-when-implementing-a-new-customer-service-plan-(and-how-to-overcome-them)_News_Featured-Image
Blog 3 minutes
Six obstacles you'll face when implementing a new customer service plan (and how to overcome them)
Introducing a new customer service plan will bring immense benefits to your school district — but like any worthwhile endeavor, it will also come w...
Delivering superior customer service.
Blog 2 minutes
How Indianapolis Public Schools’ Ashley Cowger has championed culture change districtwide
Successful change management takes time and careful, strategic planning. Through their Rebuilding Stronger plan, IPS has proven extensive change is...
Family of three looking at a laptop
Blog
4 school districts that go above and beyond to deliver superior customer service
Learn inspirational lessons from school districts that have customer service at the forefront of everything they do.
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In the News
From opinion pieces authored by our district partners to coverage in the top K-12 media outlets, read our latest news and articles.
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