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The K12 Insight Blog

Exploring Emotions with a Word Cloud
Exploring Emotions with a Word Cloud: A New Approach to Communication
Community Voice Word Cloud leverages the power of data science to provide district leaders with customer intelligence and a fast way to identify is...
By K12 Insight | December 1, 2022 | 3 minutes
Parent taking primary school students to school
Blog 3 minutes | November 22, 2022

Perception Insights: 3 Keys to Understanding Families in Your District

Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.

District team members collaborating
Blog 3 minutes | November 17, 2022

How to improve interactions with your families who are considering other options

With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.

District staff engaged in training to improve school customer service
Blog 3 minutes | November 15, 2022

Big Questions Guiding a School CIO

Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.

ai-powered chatbot
Blog 2 minutes | November 14, 2022

Planning for 2023: How an AI-powered chatbot can make things easier for school district leaders

Reduce your email inbox and divert easy-to-answer repeat questions by launching an always-on chatbot.

losing esser funds
Blog 3 minutes | November 4, 2022

Navigating ESSER Fund Concerns: Practical Steps for Schools

3 ways to keep your school district’s budget in the black after ESSER funds are gone.

3 rules to help school principals
Blog 3 minutes | November 3, 2022

Guiding Principals to Success: 3 Essential Rules to Follow

The best principals are more than instructional leaders. They’re people leaders.

how to prepare for the new era
Blog 3 minutes | November 1, 2022

Gary Ray shares how to prepare for the new era of public education

K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.

changing the game for school customer service
Blog 3 minutes | October 31, 2022

How seven school districts are changing the game for school customer service

Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.

lcap surveys
Blog 3 minutes | October 28, 2022

How California districts can craft the perfect questions for their LCAP surveys

Building questions that garner responses from families can be challenging. We can help.

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