News & Blog
The K12 Insight Blog


Perception Insights: 3 Keys to Understanding Families in Your District
Learn how to increase satisfaction and keep families enrolled in your district using Net Promoter Score.

How to improve interactions with your families who are considering other options
With so many educational options available for families, it’s never been more important for school districts to deliver superior customer service.

Big Questions Guiding a School CIO
Indianapolis Public Schools revolutionized its customer service strategy by asking three key questions.

Planning for 2023: How an AI-powered chatbot can make things easier for school district leaders
Reduce your email inbox and divert easy-to-answer repeat questions by launching an always-on chatbot.

Navigating ESSER Fund Concerns: Practical Steps for Schools
3 ways to keep your school district’s budget in the black after ESSER funds are gone.

Guiding Principals to Success: 3 Essential Rules to Follow
The best principals are more than instructional leaders. They’re people leaders.

Gary Ray shares how to prepare for the new era of public education
K-12 education has changed. Read Gary Ray's insights on preparing for the future of school district leadership.

How seven school districts are changing the game for school customer service
Learn how districts are using Let’s Talk to make their districts safer, streamline workflows, and gather community feedback.

How California districts can craft the perfect questions for their LCAP surveys
Building questions that garner responses from families can be challenging. We can help.