News & Blog
The K12 Insight Blog
Scottsdale Unified School District: Streamlining Communication Chaos.
Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...
Enhancing Customer Service in Schools: Step-by-Step.
K-12 customer service is more than a once-a-year professional development training. It takes realistic, expertise-driven systemic thinking, true pr...
Revamping Customer Service in School Offices: Successful Strategies.
To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...
Reflecting on 2023: Gratitude Extended to Our District Partners!
This year was one of connection and transformation for our growing Let’s Talk community.
Managing a District’s Customer Service Transformation: Key Considerations
A districtwide customer service transformation is the responsibility of every teacher, front office worker, and department leader. But who should m...
How to measure what matters: a data-driven approach for monitoring school climate
Uncover the key to district success by fostering a positive school climate and elevating student achievement in your district with the help of thes...