News & Blog

[caption id="attachment_25110" align="alignleft" width="150"] Dr. Shelby McIntosh[/caption]“I hate to claim that there’s one silver bullet that...

The end of the school year means different things to different people. For students, it’s often a time to review and, hopefully, to relax. Teachers...

Summer is fast approaching, which means we’re nearly halfway through 2019. Can you believe it?Summer break represents a short—but important—per...

You don’t get a second chance at a first impression.But that doesn’t mean great customer service should stop after your first meeting with a c...

Take a look at most any school district strategic plan and you’ll likely find a reference--if not an entire section--devoted to improving community...

NSBA 2019 is finally here!We can’t wait to meet school board members and district leaders from across the country at this weekend’s annual con...

You can’t solve a problem you don’t know exists.That’s why having real-time insights into what your community is thinking matters, and having t...

When it comes to providing a strong school customer experience, it’s all about exceeding expectations.Making sure your team is on the same pag...

What’s the best customer experience you’ve ever had? Maybe it was a pleasant phone interaction, a quick and smooth resolution to an issue, or an un...