News & Blog
The K12 Insight Blog
Education Customer Service: Streamlining Services to Improve K-12 Experiences in School Operations
When it comes to determining the success of a school, we tend to focus our attention on the classroom — and rightly so. That’s why teachers and pri...
Missing Elements in PD: Top Stories of 2019
Our number 1 story of 2019 highlights a key element missing from most K-12 professional development: a focus on customer experience.“Practice m...
Communicating About School Lockdowns: 5 Tips from 2019's Top Stories
This week we’re taking a look back at the major trends and issues of 2019 by sharing the top 5 TrustED stories of the year. Here is story #4. N...
Facing District Competition: School Marketing as the Initial Step
It's hard to believe the year is almost over. This week we're taking a look back at the major trends and issues of 2019 by sharing the top 5 TrustE...
Improving Let's Talk!: Seeking Your Feedback
Our team has been hard at work on our latest Let’s Talk! release - Version 13.5. Every feature in this release was inspired by the feedback we rece...
Superior K-12 Customer Experience: Essential Elements
What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...
K-12 Customer Experience Evaluation: Discovering Insights with Let’s Talk!
Of all the findings from K12 Insight’s new national State of K-12 Customer Experience Report, one thing in particular stands out to me.While a ...
Building Community Trust: 4 Strategies for Schools
There is no single definition of school success. Though our minds tend to conjure an iconic image. You know the one—engaged student sitting attenti...
Globally competent teacher: Cultivate global teaching skills.
What comes to mind when you hear the term globally competent teacher? Your mind might conjure up a jet-setter who takes their students on trips to ...