News & Blog
The K12 Insight Blog
Deep-Listening Initiatives: Confronting Racism and Inequality in Education
The events and protests of the past several weeks have shone a much-needed light on the racial inequities still inherent in many of America’s most ...
Efficiently Serving Your Community: Updates on Let’s Talk! Features
Every interaction between your district and the community it serves is an opportunity to strengthen trust in the district and allow your schools to...
Education Customer Service: Streamlining Services to Improve K-12 Experiences in School Operations
When it comes to determining the success of a school, we tend to focus our attention on the classroom — and rightly so. That’s why teachers and pri...
Missing Elements in PD: Top Stories of 2019
Our number 1 story of 2019 highlights a key element missing from most K-12 professional development: a focus on customer experience.“Practice m...
Communicating About School Lockdowns: 5 Tips from 2019's Top Stories
This week we’re taking a look back at the major trends and issues of 2019 by sharing the top 5 TrustED stories of the year. Here is story #4. N...
Facing District Competition: School Marketing as the Initial Step
It's hard to believe the year is almost over. This week we're taking a look back at the major trends and issues of 2019 by sharing the top 5 TrustE...
Improving Let's Talk!: Seeking Your Feedback
Our team has been hard at work on our latest Let’s Talk! release - Version 13.5. Every feature in this release was inspired by the feedback we rece...
Superior K-12 Customer Experience: Essential Elements
What does "superior customer service" mean? And how can school districts ensure they're delivering it every day? Our National Reports on Customer S...
K-12 Customer Experience Evaluation: Discovering Insights with Let’s Talk!
Of all the findings from K12 Insight’s new national State of K-12 Customer Experience Report, one thing in particular stands out to me.While a ...